Sanctuary’s neglect of the elderly and vulnerable
March 3, 2014 12 Comments
The uselessness, lies, rudeness, threats, bullying and generally corrupt behaviour of Sanctuary Housing Group (includes Sanctuary Housing Association, Sanctuary Care, Sanctuary Management Services and others) over the last few years are extensively documented in a large number of personal accounts from people across England and Scotland on my previous blog Are Sanctuary Housing above the law? Sanctuary’s unprofessional and excessively corporate behaviour (at times, corporate fascism would seem to be a fair description) continues to affect many – tenants, relatives, students, property-owning neighbours, their own front line employees, and others. Over the last few months, there have been the following complaints in press articles from around the country:-
In Oxford, a great-grandmother was found to be living without heating in a Sanctuary property with asbestos for three months (November 2013). On the edge of Birmingham, a CQC report revealed that Sanctuary Care, which owns and runs 60 care homes, had put residents ‘at risk of receiving unsafe care and treatment’ because of staff shortages (November). A Cambridge newspaper article: Family plead to be moved from their ‘hell hole’ Sanctuary Housing home (December). The Banbury Guardian had a woman’s three-year wait for house repairs and in the Hemel Hempstead area there were pensioners asking why a security light repair took four months (January 2014). Yes, I think we are getting the picture! Back in Oxford again, last month, a family’s possessions were taken to the tip after a garage mix-up and just a few days ago in Liverpool, a Wirral pensioner slept rough outside his doorstep after being evicted by Sanctuary.
Whilst they may do great work in some areas, the above instances would appear to be the tip of the Sanctuary iceberg, as can be seen from other blogs here and elsewhere. This widespread neglect of the elderly and vulnerable is coming from a company that has charity status, that made a “surplus” (i.e. profit) of £72 million last year, a company that currently pays its Chief Executive David Bennett £310,000 per year.
They need to be stopped.