Complaints about Sanctuary Housing on Facebook
December 5, 2014 16 Comments
“Obviously if they have the money to build lots of brand new houses why the bloody hell can’t they maintain the ones they’ve got?”
“Sanctuary Housing left me without a boiler for 12 weeks in the height of winter.”“The houses all seem to have the same issues……cold, mould, crap inadequate windows yet told constantly its the tenant’s fault… it’s the only place I’ve ever lived where we’ve had this!!!!! They shouldn’t be allowed to get away with this.” “Your tenant’s handbook is king…. read it and use their own words to hang them…. put in the time to look up your rights and hit them with the contract you signed and they are contracted to deliver.” “One of the guys told me their housing surveyors are useless, they have no training or experience to say whether certain jobs need doing.” “Profit made is put in to new houses so their stock grows as well as the rent income. … they let all properties fall to disrepair and hope you do your own repairs…. you’re just the cash cows to make them bigger and the government throw even more of your taxes to them … to add insult to injury.” “One of their workers told me he was leaving because even the staff get treated like crap!” “If you miss the rent by a couple of days they are on your back wanting to know why. Sanctuary sucks, they are shit at everything, they want exposing in the newspapers, and I intend to do just that if need be.”
To any Sanctuary Housing and Sanctuary Group employees who may be reading
There’s around 11,000 of you I believe – does none of this bother you? I know Sanctuary does SOME good or even great work (I’ve worked in supported housing, care and related fields myself, so have some idea of the problems) but something is badly wrong. Comments welcome.
Facebook groups and pages for discussion, information and practical help – run by tenants and others who have suffered appalling and often illegal treatment from Sanctuary – YOU ARE NOT ALONE!